Returns and Refunds

We offer refunds within 30 days of purchase for change of mind, under the following conditions:

  1. We offer a full 100% refund on all stock items that have not been used or altered, and where packaging is in new and resalable condition.
  2. Return Shipping is at the buyer’s expense.

To request a refund, download and follow the return instructions in this form.

To ensure your return can be evaluated in a timely manner, please notify our team by emailing support@hardwarebox.com.au or phone 1300 659 306 before returning your item(s).

If your item is damaged or faulty, please contact us for assistance.