Returns and Refunds
We offer refunds within 30 days of purchase for change of mind, under the following conditions:
- We offer a full 100% refund on all stock items that have not been used or altered, and where packaging is in new and resalable condition.
- Return Shipping is at the buyer’s expense.
To request a refund, download and follow the return instructions in this form.
To ensure your return can be evaluated in a timely manner, please notify our team by emailing support@hardwarebox.com.au or phone 1300 659 306 before returning your item(s).
If your item is damaged or faulty, please contact us for assistance.